Africa’s #1 Telecommunication Company
As a major communications company, MTN is focused on the African continent. They believe that through access to communication, comes economic empowerment.
MTN is listed on the Johannesburg Stock Exchange under the Telecommunications Service Sector.
MTN needed a system to manage the risk of incorrect lending decisions made on the issuing of cell phone contracts. The mitigation of business risk and associated financial loss as a consequence of lending to an individual who defaults and also to good lenders who are denied credit facilities, was core to MTN’s requirements.
The overall objective was not only to determine whether the applicant is credit worthy, but also to attract quality credit applicants who could subsequently be retained (limiting churn) and controlled while maintaining an overall profitable portfolio.
The Helios system needed to embrace business rules and requirements that are often changed in a very short space of time in order to accommodate model and scoring improvements based on ongoing market analysis.
The system was required to satisfy the following requirements:
Number of Applications Captured per month
iScrip Team members on the Project
Years of cooperation with iScrip